YEALINK - USB/QD Trainer Cable(1PCS)

Enhance Coaching with the Yealink USB/QD Trainer Cable

The Yealink USB/QD Trainer Cable is an essential tool designed specifically for call center training, supervisor monitoring, and real-time coaching. This specialized Y-cable allows two Yealink Quick Disconnect (QD) headsets to connect to a single PC via a single USB port simultaneously. Because it enables both the supervisor and the agent to join the same call, it ensures a seamless transition between listening and active participation. This Yealink USB/QD Trainer Cable is a powerful solution for support teams looking to maintain high service standards while training new staff effectively.

Designed for Professional Training Environments

The Yealink USB/QD Trainer Cable features an intuitive design with different cable lengths to distinguish between the supervisor and the agent leads. The supervisor can choose to stay muted and listen to the conversation for evaluation purposes or unmute to actively assist the agent during live calls. Furthermore, this versatile cable can also function as a standalone USB-to-QD adapter for a single headset when the trainer lead is not in use. With its durable build and plug-and-play simplicity, the Yealink USB/QD Trainer Cable is the perfect accessory for hot-desking environments and busy customer service departments.

Highlights

• Dual Headset Support allows two users to connect to a single PC call simultaneously.

• Effective Training Aid designed for real-time call monitoring and agent coaching.

• Quick Disconnect (QD) Compatibility works perfectly with Yealink YHS33, YHS34, and YHS36 headsets.

• USB Plug-and-Play connectivity requires no complex software or drivers for installation.

• Versatile Functionality serves as both a training Y-cable and a standard USB-to-QD adapter.

• Supervisor Control allows for silent monitoring or active participation in live conversations.

• Optimized for Hot Desking providing a quick and easy setup for shifting team environments.

• Durable Y-Cable Design engineered to withstand frequent use in high-volume call centers.